Company
Offerings
- Billing & Customer Engagement
  Advanced Meter Infrastructure
  Grid Operations
  Smart City & Infrastructure
  Enterprise Applications
  Data Analytics & AI Solutions
  Technology & Managed Services
  
  Billing & Customer Engagement
  
  Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
  Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
  This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.
  
  Fluentgrid CIS
  Customer Information System
  
  Fluentgrid CRM
  Customer Helpdesk
  
  Fluentgrid OCC
  Omnichannel Customer Care
  
  Fluentgrid EAS
  Energy Audit
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid Insight
  Customer & Revenue Analytics
  
  Advanced Meter Infrastructure
  
  Advanced Metering Infrastructure is more than just smart meters — it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data — while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.
  
  Fluentgrid UHES
  Unified Head End
  
  Fluentgrid MDMS
  Meter Data Management
  
  Fluentgrid SPM
  Smart Prepaid Metering
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Grid Operations
  
  Fluentgrid’s next-generation suite of operational platforms designed to modernize utility grid operations from the control center to the edge. Built on enterprise-grade COTS products and enriched with AI-driven intelligence, Grid Operations Suite empowers utilities to orchestrate, automate, and optimize utility distribution networks.
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Fluentgrid OMS
  Outage Management
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid FMS
  Feeder Management
  
  Fluentgrid EAS
  Energy Audit
  
  Smart City & Infrastructure
  
  Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
  
  Fluentgrid COC
  City Operations Center
  
  Fluentgrid Urban ERP
  E-governance & ERP Solutions
  
  Fluentgrid Actilligence
  Integrated Operations Center
  
  Enterprise Applications
  
  Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
  
  Fluentgrid EAM
  Enterprise Asset Management
  
  Fluentgrid GIS
  Geographical Information System
  
  Fluentgrid OCC
  Omnichannel Contact Center
  
  Fluentgrid DMS
  Document Management System
  
  Fluentgrid Helpdesk
  Support Helpdesk
  
  Fluentgrid IdAM
  Identity and Access Management
  
  Data Analytics & AI Solutions
  
  At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
  
  Data Analytics
  Unlock business value
  
  Artificial Intelligence
  Custom AI Solutions
  
  Technology & Managed Services
  
  Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
  
  Technology Services
  
  Managed Services
  
  AWS Cloud Services
  Amazon Web Services
  
  AWS WAF
  Web Application Firewall
  
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Actilligence.AI
- Actilligence.AI
  
  Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
  
  Visual Intelligence
  Images, Videos, Streaming
  
  Data Intelligence
  Forecast, Predict, Disaggregate
Actilligence.AI
- Visual Intelligence
- Data Intelligence
Updates

Company
Offerings
- Billing & Customer Engagement
  Advanced Meter Infrastructure
  Grid Operations
  Smart City & Infrastructure
  Enterprise Applications
  Data Analytics & AI Solutions
  Technology & Managed Services
  
  Billing & Customer Engagement
  
  Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
  Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
  This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.
  
  Fluentgrid CIS
  Customer Information System
  
  Fluentgrid CRM
  Customer Helpdesk
  
  Fluentgrid OCC
  Omnichannel Customer Care
  
  Fluentgrid EAS
  Energy Audit
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid Insight
  Customer & Revenue Analytics
  
  Advanced Meter Infrastructure
  
  Advanced Metering Infrastructure is more than just smart meters — it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data — while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.
  
  Fluentgrid UHES
  Unified Head End
  
  Fluentgrid MDMS
  Meter Data Management
  
  Fluentgrid SPM
  Smart Prepaid Metering
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Grid Operations
  
  Fluentgrid’s next-generation suite of operational platforms designed to modernize utility grid operations from the control center to the edge. Built on enterprise-grade COTS products and enriched with AI-driven intelligence, Grid Operations Suite empowers utilities to orchestrate, automate, and optimize utility distribution networks.
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Fluentgrid OMS
  Outage Management
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid FMS
  Feeder Management
  
  Fluentgrid EAS
  Energy Audit
  
  Smart City & Infrastructure
  
  Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
  
  Fluentgrid COC
  City Operations Center
  
  Fluentgrid Urban ERP
  E-governance & ERP Solutions
  
  Fluentgrid Actilligence
  Integrated Operations Center
  
  Enterprise Applications
  
  Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
  
  Fluentgrid EAM
  Enterprise Asset Management
  
  Fluentgrid GIS
  Geographical Information System
  
  Fluentgrid OCC
  Omnichannel Contact Center
  
  Fluentgrid DMS
  Document Management System
  
  Fluentgrid Helpdesk
  Support Helpdesk
  
  Fluentgrid IdAM
  Identity and Access Management
  
  Data Analytics & AI Solutions
  
  At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
  
  Data Analytics
  Unlock business value
  
  Artificial Intelligence
  Custom AI Solutions
  
  Technology & Managed Services
  
  Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
  
  Technology Services
  
  Managed Services
  
  AWS Cloud Services
  Amazon Web Services
  
  AWS WAF
  Web Application Firewall
  
  Previous tab Next tab
Offerings
Industries
Actilligence.AI
- Actilligence.AI
  
  Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
  
  Visual Intelligence
  Images, Videos, Streaming
  
  Data Intelligence
  Forecast, Predict, Disaggregate
Actilligence.AI
- Visual Intelligence
- Data Intelligence
Updates

Category: Updates

Company
Offerings
- Billing & Customer Engagement
  Advanced Meter Infrastructure
  Grid Operations
  Smart City & Infrastructure
  Enterprise Applications
  Data Analytics & AI Solutions
  Technology & Managed Services
  
  Billing & Customer Engagement
  
  Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
  Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
  This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.
  
  Fluentgrid CIS
  Customer Information System
  
  Fluentgrid CRM
  Customer Helpdesk
  
  Fluentgrid OCC
  Omnichannel Customer Care
  
  Fluentgrid EAS
  Energy Audit
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid Insight
  Customer & Revenue Analytics
  
  Advanced Meter Infrastructure
  
  Advanced Metering Infrastructure is more than just smart meters — it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data — while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.
  
  Fluentgrid UHES
  Unified Head End
  
  Fluentgrid MDMS
  Meter Data Management
  
  Fluentgrid SPM
  Smart Prepaid Metering
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Grid Operations
  
  Fluentgrid’s next-generation suite of operational platforms designed to modernize utility grid operations from the control center to the edge. Built on enterprise-grade COTS products and enriched with AI-driven intelligence, Grid Operations Suite empowers utilities to orchestrate, automate, and optimize utility distribution networks.
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Fluentgrid OMS
  Outage Management
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid FMS
  Feeder Management
  
  Fluentgrid EAS
  Energy Audit
  
  Smart City & Infrastructure
  
  Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
  
  Fluentgrid COC
  City Operations Center
  
  Fluentgrid Urban ERP
  E-governance & ERP Solutions
  
  Fluentgrid Actilligence
  Integrated Operations Center
  
  Enterprise Applications
  
  Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
  
  Fluentgrid EAM
  Enterprise Asset Management
  
  Fluentgrid GIS
  Geographical Information System
  
  Fluentgrid OCC
  Omnichannel Contact Center
  
  Fluentgrid DMS
  Document Management System
  
  Fluentgrid Helpdesk
  Support Helpdesk
  
  Fluentgrid IdAM
  Identity and Access Management
  
  Data Analytics & AI Solutions
  
  At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
  
  Data Analytics
  Unlock business value
  
  Artificial Intelligence
  Custom AI Solutions
  
  Technology & Managed Services
  
  Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
  
  Technology Services
  
  Managed Services
  
  AWS Cloud Services
  Amazon Web Services
  
  AWS WAF
  Web Application Firewall
  
  Previous tab Next tab
Offerings
Industries
Actilligence.AI
- Actilligence.AI
  
  Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
  
  Visual Intelligence
  Images, Videos, Streaming
  
  Data Intelligence
  Forecast, Predict, Disaggregate
Actilligence.AI
- Visual Intelligence
- Data Intelligence
Updates

Category: Updates

July 1, 2016

Phoenix IT Solutions Ltd is now Fluentgrid Limited

We at Phoenix IT Solutions Ltd have been working w...

admin

July 1, 2016

June 28, 2016

Fluentgrid empowers City Command Center for Smart Vizag

As a first step to revitalizing Vizag into a smart...

admin

June 28, 2016

June 10, 2016

Fluentgrid is on Gartner Magic Quadrant for Utility CIS 2016

Our mPower CIS™ product suite has been positi...

admin

June 10, 2016

March 24, 2016

Mr. Murali Krishna Gannamani awarded “APEA 2016 Most Promising Entrepreneur”

Enterprise Asia was founded on the principle that ...

admin

March 24, 2016

June 3, 2015

Gartner positions Phoenix in the 2015 Magic Quadrant for Utilities Customer Information Systems

Our mPower CIS™ product suite has been positi...

admin

June 3, 2015

April 8, 2015

“CITIZEN CONNECT” an interactive workshop

The Honorable Minister for Urban Development and P...

admin

April 8, 2015

APDCL Selects Phoenix for Smart Grid Pilot Project

admin

March 3, 2015

March 2, 2015

Meet us @ India Smart Grid Week 2015

Phoenix IT Solutions Ltd is participating in India...

admin

March 2, 2015

Phoenix adopts Chinnapuram Village in Vizag district for development

925 villages to get smart look The smart village a...

admin

January 19, 2015

December 2, 2014

Phoenix Wins the 2013 Red Herring Top 100 Asia Award

Phoenix was conferred the prestigious 20...

admin

December 2, 2014

November 18, 2014

OneVizag, a CitYzen project launched on 17th November

OneVizag is the citizen centric smart city initiat...

admin

November 18, 2014

May 29, 2014

Gartner positions Phoenix in the 2014 Magic Quadrant for Utilities Customer Information Systems

Our mPower CIS™ product suite has been positioned ...

admin

May 29, 2014

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