Our mPower CIS™ product suite has been positioned in the Gartner’s Magic Quadrant for Utilities Customer Information Systems for the third consecutive year in 2015. Phoenix IT Solutions is the only Asian Head quartered product company to be positioned in this Gartner’s Magic Quadrant.
The Gartner report is a guide for buyers of Customer Information Systems (CIS) solutions in the energy and utilities market. Gartner’s evaluation criteria include product/service, overall viability, sales execution/pricing, market responsiveness and track record, marketing execution, customer experience, and operations.
More than 20 utilities worldwide are using mPower™ product suite for comprehensive revenue and customer management serving over 23 million consumers. Phoenix continue to invest in enhancing the mPower product functionality to address smart grid realities and the evolving smart city needs. Enhanced functionalities for smart grid modules, IoT integration, Enterprise Asset Management and Mobile Workforce Management enrich the mPower™ solution portfolio now.
Ref: “Gartner Magic Quadrant for Utilities Customer Information Systems” by Zarko Sumic, 2 June 2015.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.