OVERVIEW
Fluentgrid SPM™ enables prepaid functionality to be introduced into a smart meter eco-system, together with Fluentgrid MDMS. It supports simple to very complex utility tariff schemes along with a robust calculation engine and consumer invoicing.
Fluentgrid SPM calculates average consumption and sends alerts to consumers upon reaching a critical threshold. It enables user specific threshold configuration for critical alerts and remote disconnection.
KEY FEATURES
Comprehensive Tariff Support
Handles simple to complex utility tariff schemes, ensuring flexibility and accuracy in billing.
Real-Time Balance Updates
Offers real-time updates on prepaid balances, allowing consumers to monitor their usage and recharge as needed.
Robust Calculation Engine
Provides precise calculations for prepaid billing, ensuring transparency and reliability.
Automated Alerts and Notifications
Sends automated alerts and notifications for low balances, recharge reminders, and other important updates.
Consumer Invoicing
Generates detailed invoices for consumers, enhancing clarity and trust.
Seamless Integration
Integrates effortlessly with Fluentgrid MDMS and other utility systems for a unified operational experience.
BENEFITS
Enhanced Customer Experience
Provides consumers with the flexibility and convenience of prepaid services, improving satisfaction and engagement.
Scalability
Easily scales to accommodate growing customer base and expanding operations.
Operational Efficiency
Streamlines billing and payment processes, reducing manual effort and operational costs.
Revenue Assurance
Ensures accurate and timely revenue collection through reliable prepaid billing mechanisms.
Proactive Issue Resolution
Enables proactive management of prepaid accounts with automated alerts and real-time balance updates.
DIFFERENTIATORS
Flexible Tariff Management
Supports a wide range of tariff schemes, catering to diverse utility requirements.
Seamless Integration
Integrates seamlessly with existing utility systems, providing a cohesive and efficient operational environment.
Real-Time Data Processing
Provides real-time balance updates and automated notifications, enhancing customer engagement.
User-Friendly Interface
Features an intuitive and user-friendly interface, making it easy for both utilities and consumers to manage prepaid services.
Proven Expertise
Trusted by utilities worldwide, Fluentgrid SPM has a proven track record of enhancing prepaid service management.