Overview
In the rapidly evolving landscape of energy and water utilities, staying ahead requires innovative solutions that drive efficiency, enhance customer satisfaction, and ensure sustainable operations. Fluentgrid offers a comprehensive suite of software products designed to address the unique challenges faced by modern utilities.
Our solutions empower utilities to achieve grid modernization, customer delight, revenue assurance, asset performance, and operations intelligence. With deep industry expertise and a robust portfolio of products, Fluentgrid enables utilities to seamlessly integrate IT and OT systems, drive data-driven decision-making, and accelerate digital transformation.
AWARDS & RECOGNITION
Fluentgrid CIS® featured in Gartner Market Guide for Utility Customer Information Systems 2024
Fluentgrid MDMS™ featured in Gartner Market Guide for Meter Data Management System 2023
Fluentgrid MDMS™ featured in Gartner Market Guide for Meter Data Management System 2021
Fluentgrid CIS® featured in Gartner Market Guide for Utility Customer Systems 2021
New Electricity Consumer Billing System for Odisha utilities, launched by Chief Secretary
ISGF innovation award for Fluentgrid’s UOC implementation at UPPCL
Services
Grid Modernization
Fluentgrid AMI suite (UHES, MDMS, SMOC) and smart grid solutions (DSM, OMS) enable utilities to modernize their network infrastructure, improve grid stability, integrate renewable energy sources and pave way for new energy scenarios. Our solutions enable utilities to:
- Optimize Distribution: Leverage real-time data for efficient distribution planning and demand-side management.
- Enhance Reliability: Implement proactive outage management and predictive maintenance to minimize downtime.
- Integrate Renewables: Seamlessly integrate renewable energy sources into the grid for a sustainable future.
Revenue Assurance
Ensuring accurate billing and preventing revenue leakage are critical for utilities. Fluentgrid CIS solution helps utilities to:
- Automate Billing: Implement automated billing processes with multiple payment options and real-time tracking.
- Detect Fraud: Utilize advanced analytics to identify and prevent fraud and theft.
- Manage Exceptions: Handle exceptions and legal cases efficiently to protect revenue streams.
Customer Delight
Fluentgrid CRM is designed to enhance customer experiences through:
- Personalized Communication: Provide tailored communication and self-service options to meet customer needs.
- Efficient Service Management: Streamline service requests, work orders, and field operations for faster resolution.
- Mobile Access: Offer mobile apps for customers and field staff to access information on the go.
Asset Performance
Maximizing the performance and lifespan of assets is essential for operational efficiency. Fluentgrid Asset Management (EAM, MWM, AOC) solutions provide:
- Lifecycle Management: Optimize asset lifecycle management from procurement to retirement.
- Performance Monitoring: Continuously monitor asset performance to ensure optimal operation.
- Predictive Maintenance: Use data-driven insights to predict and prevent asset failures.
Operations Intelligence
Fluentgrid Insight offers comprehensive operations intelligence to drive informed decision-making. Our platform enables utilities to:
- Analyze Data: Utilize advanced analytics tools for data-driven decision-making and customizable reports.
- Improve Efficiency: Automate and streamline processes to reduce manual effort and operational costs.
- Ensure Compliance: Maintain regulatory compliance with automated reporting and audit trails.
SUCCESS STORIES
First Indian municipality to go for 100% AMI
APDCL – The most comprehensive smart grid project under NSGM
Largest CIS deployment on cloud executed in record time
Partner with us
Fluentgrid software products are designed to empower energy and water utilities to navigate the complexities of modern utility operations. By leveraging our solutions, utilities can achieve grid modernization, enhance customer satisfaction, ensure revenue assurance, optimize asset performance, and gain valuable operations intelligence. Partner with Fluentgrid to drive your utility’s digital transformation journey for a sustainable future.