Company
Offerings
- Billing & Customer Engagement
  Advanced Metering Infrastructure
  Grid Operations
  Smart City & Infrastructure
  Enterprise Applications
  Data Analytics & AI Solutions
  Technology & Managed Services
  
  Billing & Customer Engagement
  
  Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
  Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
  This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.
  
  Fluentgrid CIS
  Customer Information System
  
  Fluentgrid CRM
  Customer Helpdesk
  
  Fluentgrid OCC
  Omnichannel Customer Care
  
  Fluentgrid EAS
  Energy Audit
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid Insight
  Customer & Revenue Analytics
  
  Advanced Metering Infrastructure
  
  Advanced Metering Infrastructure is more than just smart meters, it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data, while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.
  
  Fluentgrid UHES
  Unified Head End
  
  Fluentgrid MDMS
  Meter Data Management
  
  Fluentgrid SPM
  Smart Prepaid Metering
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Grid Operations
  
  Fluentgrid’s next-generation suite of operational platforms designed to modernize utility grid operations from the control center to the edge. Built on enterprise-grade COTS products and enriched with AI-driven intelligence, Grid Operations Suite empowers utilities to orchestrate, automate, and optimize utility distribution networks.
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Fluentgrid OMS
  Outage Management
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid FMS
  Feeder Management
  
  Fluentgrid EAS
  Energy Audit
  
  Smart City & Infrastructure
  
  Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
  
  Fluentgrid COC
  City Operations Center
  
  Fluentgrid Urban ERP
  E-governance & ERP Solutions
  
  Fluentgrid Actilligence
  Integrated Operations Center
  
  Enterprise Applications
  
  Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
  
  Fluentgrid EAM
  Enterprise Asset Management
  
  Fluentgrid GIS
  Geographical Information System
  
  Fluentgrid OCC
  Omnichannel Contact Center
  
  Fluentgrid DMS
  Document Management System
  
  Fluentgrid Helpdesk
  Support Helpdesk
  
  Fluentgrid IdAM
  Identity and Access Management
  
  Data Analytics & AI Solutions
  
  At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
  
  Data Analytics
  Unlock business value
  
  Artificial Intelligence
  Custom AI Solutions
  
  Technology & Managed Services
  
  Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
  
  Technology Services
  
  Managed Services
  
  AWS Cloud Services
  Amazon Web Services
  
  AWS WAF
  Web Application Firewall
  
  Previous tab Next tab
Offerings
Industries
Actilligence.AI
- Actilligence.AI
  
  Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
  
  Visual Intelligence
  Images, Videos, Streaming
  
  Data Intelligence
  Forecast, Predict, Disaggregate
Actilligence.AI
- Visual Intelligence
- Data Intelligence
Updates

Company
Offerings
- Billing & Customer Engagement
  Advanced Metering Infrastructure
  Grid Operations
  Smart City & Infrastructure
  Enterprise Applications
  Data Analytics & AI Solutions
  Technology & Managed Services
  
  Billing & Customer Engagement
  
  Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
  Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
  This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.
  
  Fluentgrid CIS
  Customer Information System
  
  Fluentgrid CRM
  Customer Helpdesk
  
  Fluentgrid OCC
  Omnichannel Customer Care
  
  Fluentgrid EAS
  Energy Audit
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid Insight
  Customer & Revenue Analytics
  
  Advanced Metering Infrastructure
  
  Advanced Metering Infrastructure is more than just smart meters, it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data, while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.
  
  Fluentgrid UHES
  Unified Head End
  
  Fluentgrid MDMS
  Meter Data Management
  
  Fluentgrid SPM
  Smart Prepaid Metering
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Grid Operations
  
  Fluentgrid’s next-generation suite of operational platforms designed to modernize utility grid operations from the control center to the edge. Built on enterprise-grade COTS products and enriched with AI-driven intelligence, Grid Operations Suite empowers utilities to orchestrate, automate, and optimize utility distribution networks.
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Fluentgrid OMS
  Outage Management
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid FMS
  Feeder Management
  
  Fluentgrid EAS
  Energy Audit
  
  Smart City & Infrastructure
  
  Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
  
  Fluentgrid COC
  City Operations Center
  
  Fluentgrid Urban ERP
  E-governance & ERP Solutions
  
  Fluentgrid Actilligence
  Integrated Operations Center
  
  Enterprise Applications
  
  Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
  
  Fluentgrid EAM
  Enterprise Asset Management
  
  Fluentgrid GIS
  Geographical Information System
  
  Fluentgrid OCC
  Omnichannel Contact Center
  
  Fluentgrid DMS
  Document Management System
  
  Fluentgrid Helpdesk
  Support Helpdesk
  
  Fluentgrid IdAM
  Identity and Access Management
  
  Data Analytics & AI Solutions
  
  At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
  
  Data Analytics
  Unlock business value
  
  Artificial Intelligence
  Custom AI Solutions
  
  Technology & Managed Services
  
  Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
  
  Technology Services
  
  Managed Services
  
  AWS Cloud Services
  Amazon Web Services
  
  AWS WAF
  Web Application Firewall
  
  Previous tab Next tab
Offerings
Industries
Actilligence.AI
- Actilligence.AI
  
  Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
  
  Visual Intelligence
  Images, Videos, Streaming
  
  Data Intelligence
  Forecast, Predict, Disaggregate
Actilligence.AI
- Visual Intelligence
- Data Intelligence
Updates

Tag: CRM

Company
Offerings
- Billing & Customer Engagement
  Advanced Metering Infrastructure
  Grid Operations
  Smart City & Infrastructure
  Enterprise Applications
  Data Analytics & AI Solutions
  Technology & Managed Services
  
  Billing & Customer Engagement
  
  Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
  Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
  This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.
  
  Fluentgrid CIS
  Customer Information System
  
  Fluentgrid CRM
  Customer Helpdesk
  
  Fluentgrid OCC
  Omnichannel Customer Care
  
  Fluentgrid EAS
  Energy Audit
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid Insight
  Customer & Revenue Analytics
  
  Advanced Metering Infrastructure
  
  Advanced Metering Infrastructure is more than just smart meters, it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data, while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.
  
  Fluentgrid UHES
  Unified Head End
  
  Fluentgrid MDMS
  Meter Data Management
  
  Fluentgrid SPM
  Smart Prepaid Metering
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Grid Operations
  
  Fluentgrid’s next-generation suite of operational platforms designed to modernize utility grid operations from the control center to the edge. Built on enterprise-grade COTS products and enriched with AI-driven intelligence, Grid Operations Suite empowers utilities to orchestrate, automate, and optimize utility distribution networks.
  
  Fluentgrid SMOC
  Smart Meter Operations Center
  
  Fluentgrid OMS
  Outage Management
  
  Fluentgrid MWM
  Mobile Workforce Management
  
  Fluentgrid FMS
  Feeder Management
  
  Fluentgrid EAS
  Energy Audit
  
  Smart City & Infrastructure
  
  Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
  
  Fluentgrid COC
  City Operations Center
  
  Fluentgrid Urban ERP
  E-governance & ERP Solutions
  
  Fluentgrid Actilligence
  Integrated Operations Center
  
  Enterprise Applications
  
  Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
  
  Fluentgrid EAM
  Enterprise Asset Management
  
  Fluentgrid GIS
  Geographical Information System
  
  Fluentgrid OCC
  Omnichannel Contact Center
  
  Fluentgrid DMS
  Document Management System
  
  Fluentgrid Helpdesk
  Support Helpdesk
  
  Fluentgrid IdAM
  Identity and Access Management
  
  Data Analytics & AI Solutions
  
  At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
  
  Data Analytics
  Unlock business value
  
  Artificial Intelligence
  Custom AI Solutions
  
  Technology & Managed Services
  
  Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
  
  Technology Services
  
  Managed Services
  
  AWS Cloud Services
  Amazon Web Services
  
  AWS WAF
  Web Application Firewall
  
  Previous tab Next tab
Offerings
Industries
Actilligence.AI
- Actilligence.AI
  
  Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
  
  Visual Intelligence
  Images, Videos, Streaming
  
  Data Intelligence
  Forecast, Predict, Disaggregate
Actilligence.AI
- Visual Intelligence
- Data Intelligence
Updates

Tag: CRM

September 3, 2024

Fluentgrid CIS® featured in Gartner Market Guide for Utility Customer Information Systems 2024

Fluentgrid CIS® has been featured in the Gartner M...

admin

September 3, 2024

February 24, 2022

The Economic Times EnergyWorld Features Fluentgrid’s Vision for India’s Digital Power Grid

The Economic Times EnergyWorld featured Murali Kri...

venkatesh

February 24, 2022

October 22, 2021

New Electricity Consumer Billing System for Odisha utilities, launched by Chief Secretary

Fluentgrid CIS being implemented at Odisha DISCOMs...

admin

October 22, 2021

ET Highlights Fluentgrid's Digital Transformation

September 9, 2021

The Economic Times Highlights Fluentgrid’s Digital Transformation Leadership

The Economic Times featured Fluentgrid for its pio...

venkatesh

September 9, 2021

March 18, 2021

ISGF innovation award for Fluentgrid’s UOC implementation at UPPCL

Uttar Pradesh Power Corporation Limited (UPPCL) wo...

admin

March 18, 2021

November 26, 2019

Fluentgrid’s Smart Utility Suite on cloud for UPPCL wins DCD APAC Award

Fluentgrid’s smart utility product suite deployed ...

admin

November 26, 2019

Phoenix launches NEWGEN Customer services (Centralized call center) at APEPDCL, Vishakapatnam

Phoenix has launched a first of its kind 24×7 cent...

admin

July 3, 2007

Phoenix reaches another milestone at Kanpur Electricity Supply Company(KESCO)

This project envisages customization and implement...

admin

August 8, 2005

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Your search for: "" revealed the following:

Billing & Customer Engagement

Advanced Metering Infrastructure

Grid Operations

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Actilligence.AI

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Advanced Metering Infrastructure

Grid Operations

Smart City & Infrastructure

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Actilligence.AI

Tag: CRM

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