Awards & Recognition Updates

Fluentgrid named again in Gartner Hype Cycle for Smart City Technologies and Solutions for 2022

Fluentgrid COC, a leading urban management platform accelerates delivery of Integrated Command and Control Center (ICCC aka City Operations Center – COC) solutions for smart cities.

Visakhapatnam, India – 27th July 2022: Fluentgrid, a leading digital energy & infrastructure products and solutions company, has been mentioned again as a Sample Vendor in the latest Gartner Hype Cycle for Smart City Technologies and Solutions, 2022 report for two solution areas viz. City Operations Center and Intelligent Street Pole.

According to the report, “a city operations center refers to a platform that helps government officials manage smart city environments with a city solution encompassing a comprehensive and holistic viewpoint. The solution delivers operational insights to optimize the city operations’ efficiency and quality of citizen life through visualization.”

The primary functions (business impact areas) of a city operations center (COC) are:

  • Facilitate data-driven decision making
  • Support routine operations management, resource monitoring and optimization, automated decision making
  • Multidimensional visualization for both macro & micro management, dashboard reporting, and data sharing
  • Emergency response hub, situation awareness, and escalated decision-making capacity
  • Data resources for future smart city planning

Fluentgrid COC, build around the Actilligence Integrated Operations Center platform, is the leading urban management platform that accelerates the delivery of integrated command and control center solutions for smart cities.

Fluentgrid COC comes pre-configured for industry-leading smart city solutions from our partners across various urban domains. It also facilitates easy integration of third-party solutions and city applications with open APIs. The platform architecture is inherently scalable to ever-increasing users, devices, integrations, data, and processing demands of a growing city.

The Visakhapatnam City Operations Center, which was implemented in record time, integrates 23 different city systems including IoT-based smart elements and city applications. Shortly after implementation, city-wide revenue collection efficiency increased by 43% and citizen grievances response and closure rate have almost touched 99%. The COC was found to be very effective in working round the clock for Covid-19 management, controlling the spread of dengue fever in the city, and quickly recovering from the Phethai cyclone.

Fluentgrid COC deployed at Lucknow (integrated with 14 smart elements) and Kochi (integrated with 15 smart elements) was found to be extremely effective for COVID management and the Bengaluru smart city COC is under implementation.

Reference: Gartner, Inc. “Hype Cycle for Smart City Technologies and Solutions, 2022” by Bettina Tratz-Ryan, Bill Finnerty, 22nd July 2022.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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