Fluentgrid
Awarded the utility ERP project from Jaipur Vidyut Vitaran Nigam ltd (JVVNL) on a unique franchisee business model Launched mPower MDMS (AMI product line) Awarded the mPower CIS project with DMS integration from Tripura State Electricity Corporation Limited (TSECL) – Agartala in partnership with SIEMENS
Innovations in customer touch points like Any-Time-Payment machines, Mobile Customer Care, etc.,
Awarded the mPower CIS and CRM project for Kanpur Electricity Supply Company Ltd. (KESCO), Kanpur – the only project under Accelerated Power Development and Reform Programme (APDRP) scheme in an integrated approach with CIS, CRM, GIS and MM Awarded the BMS Project from Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL), Visakhapatnam for implementing mPower CIS
Awarded the first international project for mPower CIS and CRM from Nepal Electricity Authority (NEA), Nepal. It was an ADB funded project
Billing and customer care services launched for three Reliance DISCOMs in Orissa with mPower CIS and CRM
Awarded the World Bank funded eCRM (customer care & billing) project for Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL), Visakhapatnam Awarded the AIJ (agricultural demand side management) consulting project for APNPDCL, Warrangal in partnership with EDF France Awarded the CAT (data analytics, revenue assurance, consumer segmentation) project for Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL)and Andhra Pradesh Central Power Distribution Company Limited (APCPDCL)
Awarded the C&I billing project for Andhra Pradesh Central Power Distribution Company Limited (APCPDCL) Hyderabad for implementing mPower CIS on augmented SaaS model. Billing demand handled, shot up from Rs.100/- Crores per month to Rs.1500/- Crores per month in 2015 ISO 9001:2000 Certified Became a member of NASSCOM, the National Association for Software and Services Companies of India Launched mPower CIS and mPower CRM Customer service center, centralized call center, spot billing, asset & consumer indexing services to streamline commercial operations in Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL) Visakhapatnam
Company renamed as Phoenix IT Solutions Ltd. in May 2001 mPower CIS prototype was developed then known as iPad
Full-fledged development center at Visakhapatnam SEZ was inaugurated on 27th December 2000
Phoenix Cybertech Solutions Pvt. Ltd. was founded, and started operations from IT SEZ, Duvvada, Visakhapatnam, Andhra Pradesh, India