Fluentgrid

2007
June 20
2007

Innovations in customer touch points like Any-Time-Payment machines, Mobile Customer Care, etc.,

2006
March 8
2006

Awarded the mPower CIS and CRM project for Kanpur Electricity Supply Company Ltd. (KESCO), Kanpur – the only project under Accelerated Power Development and Reform Programme (APDRP) scheme in an integrated approach with CIS, CRM, GIS and MM                                                                                                         Awarded the BMS Project from Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL), Visakhapatnam for implementing mPower CIS

2005
September 14
2005

Awarded the first international project for mPower CIS and CRM from Nepal Electricity Authority (NEA), Nepal. It was an ADB funded project

2004
February 25
2004

Billing and customer care services launched for three Reliance DISCOMs in Orissa with mPower CIS and CRM

2003
June 26
2003

Awarded the World Bank funded eCRM (customer care & billing) project for Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL), Visakhapatnam                                                                                                Awarded the AIJ (agricultural demand side management) consulting project for APNPDCL, Warrangal in partnership with EDF France                                                                                                Awarded the CAT (data analytics, revenue assurance, consumer segmentation) project for Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL)and Andhra Pradesh Central Power Distribution Company Limited (APCPDCL)

2002
January 10
2002

Awarded the C&I billing project for Andhra Pradesh Central Power Distribution Company Limited (APCPDCL) Hyderabad for implementing mPower CIS on augmented SaaS model. Billing demand handled, shot up from Rs.100/- Crores per month to Rs.1500/- Crores per month in 2015                                                                                                         ISO 9001:2000 Certified                                                                                            Became a member of NASSCOM, the National Association for Software and Services Companies of India                                                                                                           Launched mPower CIS and mPower CRM                                                                                       Customer service center, centralized call center, spot billing, asset & consumer indexing services to streamline commercial operations in Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL) Visakhapatnam

2001
November 15
2001

Company renamed as Phoenix IT Solutions Ltd. in May 2001                                                                                       mPower CIS prototype was developed then known as iPad

2000
March 23
2000

Full-fledged development center at Visakhapatnam SEZ was inaugurated on 27th December 2000

1998
December 10
1998

Phoenix Cybertech Solutions Pvt. Ltd. was founded, and started operations from IT SEZ, Duvvada, Visakhapatnam, Andhra Pradesh, India