As a first step to revitalizing Vizag into a smarter and more sustainable city, Fluentgrid Limited (Formerly Phoenix IT Solutions Ltd.) helped Greater Visakhapatnam Municipal Corporation (GVMC) set up and launch a state-of-the-art centralized City Command Center. Connecting together for the first time, multiple vital city-level services and providers onto a single platform, the City Command Center will immediately usher in smarter and more efficient governance capabilities for GVMC, helping lay the foundation for implementing the city’s smart city agenda.

Hon’able Chief Minister of AP Sri N. Chandra Babu Naidu launched the Command Center on 25 June, 2016 at a special event in Vizag. This command center work was launched by Mr. S. P. Tucker, IAS (Chief Secretary, Government of AP) in April 2016 and our team has worked with the GVMC team to design and prototype the dashboards.

The launch of the command center indicates a large transformation initiative that will soon enable far-reaching benefits to the community as well as general improvement in city services. With the inclusion of smart street lighting dashboards, air quality monitoring, integration of the Water SCADA system for reservoir and city water distribution systems, more centralized solid waste monitoring capabilities, tools for revenue assurance and enhanced city surveillance, green maps for urban forestry monitoring and beach safety amongst others, the City Command Centre truly begins the journey in smarter city Governance. Earlier last year, the Indian government signed agreements with the Obama administration to include Vizag as one amongst the three cities that will be developed as smart cities in collaboration with various US government agencies. Building on this momentum, Vizag also ranked 8 in the 100 Smart Cities Challenge of India. It has an overwhelming 1.5 million citizens contributing to the Smart City plans to identify various city-level services and issues that they primarily wanted to be addressed for them. Fluentgrid played a key role in acting as a catalyst to increase broader citizen participation.

City Command Center leverages our time-tested mPower™ Product Suite and displays an executive dashboard with KPIs to monitor various department-level dashboards by analyzing data and AV streams emerging from a wide variety of systems. This data is analyzed and correlated with data coming from other departments to identify abnormal events, patterns and exceptions to alert the concerned for further action. Any disruption in a city service or process can be reported as an incident which must be resolved as per SLAs. Furthermore, any personnel from any department will be able to raise incidents through the system. Vizag city is now mPowered by our Command Center Platform which is a significant step towards a smarter city.

Congratulations to our Smart Cities Solutioning team for successfully piloting the “City Command Center for Vizag Smart City.

Sri Pravin Kumar, IAS GVMC Commissioner thanking the team with our CEO, Murali Krishna Gannamani.

Media Coverage – The Hindu, The Times of India, Deccan Chronicle, The New Sunday Express, Andhra Jyothy.

Write to us at smartcities@fluentgrid.com to request for a case study.