Phoenix launches NEWGEN Customer services (Centralized call center) at APEPDCL, Vishakapatnam
Phoenix has launched a first of its kind 24×7 cent...
- Offerings
- Utility Billing & CX
- AMI & Grid Modernization
- Smart City & Infrastructure
- Enterprise Solutions
- Data Analytics & AI Solutions
- AWS Cloud Services
- Technology & Managed Services
The digital utility landscape with smart grids and connected prosumers, revolves around the consumer at the center of utility business, promising a world of possibilities. Fluentgrid's smart utility software helps you think beyond revenue protection, exploring avenues for revenue maximization with new business models and creative tariff structures leveraging smart meter data; besides reimagining and modernizing customer facing functions leveraging digital technologies.
Fluentgrid CIS
Customer Information SystemFluentgrid CRM
Customer Relationship ManagementFluentgrid Insight
Management Information SystemFluentgrid UOC
Utility Operations CenterAMI & Grid Modernization
Fluentgrid AMI™ (Advanced Meter Infrastructure) software suite provides the essential last mile building blocks for utility supply chain modernization. It can be quickly setup to work with leading meter vendors, helping utilities to expedite AMI rollouts and leverage full benefits of it into distribution planning, demand side management, outage management and so on, leading to smarter grids in the new energy scenario.
Fluentgrid UHES
Unified Head End SystemFluentgrid MDMS
Meter Data Management SystemFluentgrid SPM
Smart Prepaid MeteringFluentgrid SMOC
Smart Meter Operations CenterFluentgrid DSM
Demand Side ManagementFluentgrid OMS
Outage Management SystemSmart City & Infrastructure
Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.
Fluentgrid COC
City Operations CenterFluentgrid IOC
Integrated Operations CenterFluentgrid Urban ERP
E-governance & ERP SolutionsEnterprise Solutions
Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.
Fluentgrid EAM
Enterprise Asset ManagementFluentgrid MWM
Mobile Workforce ManagementFluentgrid AOC
Asset Operations CenterFluentgrid Helpdesk
Support HelpdeskFluentgrid OCC
Omnichannel Contact CenterFluentgrid DMS
Document Management SystemData Analytics & AI Solutions
At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.
Data Analytics
Unlock business valueArtificial Intelligence
Custom AI SolutionsAWS Cloud Services
At Fluentgrid, we are committed to enabling resilient, scalable, and secure digital ecosystems that aligns seamlessly with AWS's advanced cloud solutions.
Through our partnership with AWS, we leverage cutting-edge cloud services to transform operational efficiency, scalability, and innovation for energy, utilities and smart cities globally. Together, we empower organizations to unlock their full potential, bringing agile, efficient, and secure cloud solutions to the forefront.AWS Cloud Services
Amazon Web ServicesAWS WAF
Web Application FirewallTechnology & Managed Services
Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.
- Actilligence.AI
Actilligence.AI
Actilligence.AI is a cutting-edge SaaS API service designed to help utilities and system integrators (SIs) seamlessly integrate AI into their applications—without the need for extensive AI expertise or infrastructure. With powerful machine learning models and real-time analytics, Actilligence.AI enables smarter decision-making, predictive maintenance, and operational efficiency, all through easy-to-use APIs. Unlock the power of AI effortlessly and transform your utility operations today.
Tag: Centralized call center
