Billing & Customer Engagement goes beyond CRM and billing to form a unified, strategic layer for utility front-office modernization.
Fluentgrid’s integrated suite of CIS, CRM, billing engines, and self-service portals transforms customer journeys, automates revenue assurance, and ensures real-time transparency across departments.
This connected approach reduces churn, improves compliance responsiveness, and builds lasting trust by aligning engagement and revenue functions within a single modernization track.

Advanced Metering Infrastructure is more than just smart meters — it’s about synchronizing interoperable systems to modernize utility operations at the edge. Fluentgrid’s AMI track unifies HES, MDMS, SPM, and SMIO into a cohesive, pre-integrated ecosystem. This enables real-time decisions, automated revenue protection, efficient field execution, and analytics-ready data — while minimizing integration effort, deployment risks, and lifecycle costs. The result: a digital backbone that powers every other modernization track.

Fluentgrid smart city solutions are designed to seamlessly integrate technology and data-driven solutions to enhance the quality of life, optimize resource utilization, and create sustainable urban ecosystems. We connect diverse city systems like transportation, utilities, public safety, and waste management into a single, unified platform and harness the power of data for informed decision-making and predictive insights.

Whether you are a large enterprise looking to digitize your operations, a utility company aiming to modernize your infrastructure, or a government agency seeking to deliver citizen-centric services, our Enterprise & Mobility Solutions cater to diverse needs and deliver tangible results. From enterprise asset management to mobile workforce management, or document and knowledge management, we've got you covered for all your enterprise needs.

At Fluentgrid, we empower your organization to make smarter, data-driven decisions by providing accurate, actionable insights that give you a competitive advantage. We empower businesses by leveraging the full potential of Artificial intelligence (Al) to provide predictive, diagnostic, and prescriptive analytics. Additionally, our expertise in generative Al allows us to deliver tailored solutions that meet specific business challenges.

Partner with us to augment your organization's skills and resources in your IT/Operations teams, customer facing functions, and even on the field. We bring our experienced people, mature process frameworks and software platforms to support you on the path to success.