Business Updates

Integrated Command and Communication Centre Commissioned at Visakhapatnam

We are pleased to share information on successful commissioning of the Integrated Command and Communication Centre (ICCC) of Visakhapatnam (a.k.a. Vizag) Smart City by Shri Nara Chandrababu Naidu, the honorable chief minister of the sunrise state Andhra Pradesh.
The command center solution was developed and implemented in record time with Fluentgrid CCC product, leveraging its rich off-the-shelf functionality coupled with the underlying intelligent, robust yet flexible Actilligence® platform. The solution enables real-time monitoring of civic issues, water and power supply, city and beach surveillance, traffic management, air quality monitoring, solid waste management and the like. The IoT enabled smart bins with volumetric sensors, used for solid waste management, can be monitored in real time for effective cleanliness of the city.

“The Vizag command center project integrates with about 15 departments in the city demonstrating more than 60 use cases for improved city governance and disaster management.”

Fully loaded smart poles with environment sensors, public wi-fi access, public address system, surveillance cameras, variable message displays, emergency call box and smart lighting support the administration and public at large during peace time as well as in emergency situations.
The ICCC is a manifestation of human senses as it monitors the urban daily life through cameras and sensors (SEE), has the cognitive ability by analysing the data and arriving at actionable intelligence (THINK) and initiate appropriate actions using machine learning algorithms (DO), in a coordinated and systematic manner based on the rules and SOPs defined. Responsive cities are the next step in the evolutionary cycle of smart cities where the SEE-THINK-DO paradigm is leveraged to deliver real time governance in smart cities.

“The Visakhapatnam Command Center implemented by Fluentgrid integrates over 20 smart elements besides eGovernance and ERP systems as well as the state level Real Time Governance (RTG) center.”

The command and control center aligns with the Andhra Pradesh chief minister’s vision of 360 degrees urban real-time governance. It ensures convergence of information between various departments through the ICT platform thereby driving administrative efficiency and accountability with transparency.
The project also includes an open data portal for transparent data sharing with all the city stake holders. Open data facilitates an innovation eco-system for students and citizen entrepreneurs to develop apps on the platform delivering new use cases for citizens and the city administrators.

“Speaking on the occasion Mr. Murali Krishna Gannamani, MD & CEO of Fluentgrid Ltd., thanked the city administration, partners and employees for making this possible with coordinated efforts against tight deadlines. He reaffirmed his commitment to further empower Vizag with the best of smart city technologies in the days ahead.”


Back in 2016, when Visakhapatnam city was getting ready for 100 Smart Cities Challenge of India, Fluentgrid helped them setup an interim command center in record time, integrating 11 smart elements and applications in all. It was the first of its kind city operations center in India that integrated not only the smart elements like water SCADA, environmental sensors and LED street lights, but also egovernance applications like municipal revenue assurance and citizen grievance management. The interim command center also integrated our patented beach safety poles for situational awareness and emergency warnings to the public. This project was a game changer as it projected Vizag city as a tech-savvy contender and eventually Vizag won the smart city challenge in the very first round.
Enthused by the success of the interim command center, the Greater Visakhapatnam Smart City Corporation Ltd (GVSCL) released an RFP in Jan 2017 for a full-fledged integrated command and communications center to include peacetime city operations center, disaster management center, multi-channel citizen engagement center besides citizen mobile apps and mobile workforce management. The scope of the smart city project for Fluentgrid comprised of ERP and E-governance applications, ICCC and a whole lot of smart elements like fully loaded smart poles, Traffic Management, etc.

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