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Fluentgrid to implement urban ERP & E-Governance solution for New Delhi Smart City

Fluentgrid is privileged to be part of yet another landmark project that’s a significant step for the New Delhi Municipal Council (NDMC) in building the IT infrastructure essential for strengthening the premier municipal body’s urban services to its privileged residents.

NDMC is a location of national significance, comprising India’s most iconic government buildings such as the Rashtrapati Bhavan (Presidential Palace), Parliament House, and Supreme Court. The efficient and effective delivery of municipal services in this area is critical to the smooth functioning of India’s legislative and judicial pillars.

Close on the heels of our recent association with Larsen & Toubro (L&T) to make NDMC, as the India’s first 100% smart-metered municipal utility, Fluentgrid is now working with L&T (SW&C) as a consortium partner to implement the urban ERP and E-governance solution for NDMC Smart City.

The scope of the urban ERP project for NDMC includes design, development, implementation, and operations & management (O&M) of the ERP solution, and its integration with various NDMC Smart City applications. Strategic functions of the NDMC Smart City to be covered under the project include property tax, estate management, asset management, solid waste management, project systems (Engineering), central workshop, internal audit, and the citizen web portal.

Designed and developed exclusively for Indian smart cities, the Fluentgrid Urban ERP platform will equip NDMC to take on dynamic e-governance challenges that the smart cities deal with. A few among salient features of the Fluentgrid Urban ERP platform are ease of access for citizens and authorities; security access through Aadhar, digital signature based work processes and password encryption; transparency fostered by dynamic report-generation feature for authorities and transaction status updates for consumers; accountability through delegation of power; incorporation of service-level agreements to monitor timely delivery; and integration with legacy applications.

The project is expected to be completed in 12 months and enhanced over time through Fluentgrid’s quality control processes complemented by a close dialogue with consumers and the client.

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