Fluentgrid CIS® is named, in the Market Guide for Utilities Customer Information Systems published by Gartner, Inc., in November 2019.
Fluentgrid CIS® solution is implemented across 26 utility companies that serves over 50+ million consumers. The largest customer Uttar Pradesh Power Corporation Limited (UPPCL), serves over 20.31 million customers.
Fluentgrid’s CIS offering is structured around its integrated Smart Utility Suite, which contains several products in addition to Fluentgrid CIS. They are Fluentgrid CRM, Fluentgrid Meter Data Management System (MDMS), Fluentgrid Enterprise Asset Management (EAM), Fluentgrid Mobile Workforce Management (MWM) and Fluentgrid Insight. The company also offers Nxter, which is billing and customer engagement cloud service for energy retailers in competitive markets. Through Fluentgrid’s Utility Command Center, the company offers hosted services for revenue assurance and operational efficiency improvement.
Ref: “Gartner Market Guide for Utility Customer Information Systems” by Zarko Sumic, 4th November 2019.
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Gartner Peer Insights in Utility Customer Information Systems Market for Fluentgrid Limited https://www.gartner.com/reviews/market/utilities-customer-information-systems/vendor/fluentgrid-limited-formerly-phoenix-it-solutions
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