Fluentgrid CIS product has been positioned in the Gartner’s Magic Quadrant for Utilities Customer Information Systems for the fifth consecutive year in 2017. Fluentgrid Ltd is the only Asian Head quartered product company to be positioned in this Gartner’s CIS Magic Quadrant.
About 25 utilities worldwide are using Fluentgrid products for comprehensive revenue and customer management serving over 25 million consumers. Fluentgrid continues to invest in enhancing the product functionality to address smart grid needs and the evolving smart city needs.
The Gartner report is a guide for buyers of Customer Information Systems (CIS) solutions in the energy and utilities market. Gartner’s evaluation criteria include product/service, overall viability, sales execution/pricing, market responsiveness and track record, marketing execution, customer experience, and operations.
Ref: “Gartner Magic Quadrant for Utilities Customer Information Systems” by Zarko Sumic, 19 June 2017.
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