Some of the benefits realized so far include
- City wide revenue collection numbers have greatly increased, with overall efficiency increased by 43%
- Citizen grievances response and closure rate has almost touched 99%, with dramatic improvement in SLA adherence (Increased from 5% to 27%)
- Effectively used the City Operations Center to bring the spread of Dengue under control within the city, and swiftly mobilize various departments to treat the identified cases with utmost attention and care