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Fluentgrid CIS® featured in Gartner Market Guide for Utility Customer Information Systems

Fluentgrid CIS® featured in the Gartner Market Guide 2020 for Utilities Customer Information Systems. Fluentgrid CIS® product is implemented across 27 utility companies that serve over 51+ million consumers. The largest customer Uttar Pradesh Power Corporation Limited (UPPCL), serves over 20.77 million customers.

Fluentgrid’s CIS offering is structured around its integrated Smart Utility Suite, which contains several products in addition to Fluentgrid CIS.
They are Fluentgrid CRM, Fluentgrid Meter Data Management System (MDMS), Fluentgrid Enterprise Asset Management (EAM),
Fluentgrid Mobile Workforce Management (MWM) and Fluentgrid Insight. The company also offers Nxter, which is billing and customer
engagement cloud service for energy retailers in competitive markets. Through Fluentgrid’s Utility Command Center, the company offers hosted
services for revenue assurance and operational efficiency improvement.

Ref: “Gartner Market Guide for Utility Customer Information Systems” by Zarko Sumic, Ethan Cohen, 09th November 2020.

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and does not advise technology users to select only those vendors with the highest ratings.

Gartner research publications consist of the opinions of Gartner’s research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights in Utility Customer Information Systems Market for Fluentgrid Limited
https://www.gartner.com/reviews/market/utilities-customer-information-systems/vendor/fluentgrid-limited-formerly-phoenix-it-solutions

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not
represent the views of Gartner or its affiliates.

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